Job Description

At  The Tustin Group , we believe strong relationships start with communication. We keep our people informed because transparency fuels teamwork, and teamwork builds trust. And trust is at the core of everything we do.

We're currently looking for a seasoned technician to take a leadership role within our dedicated field team. If you're someone who thrives on collaboration, takes pride in your craft, and wants to be part of a company where your voice matters, we want to hear from you.

Here's what you can expect when you join our Fire Protection Team:

• Sign On Bonus
  Receive up to $5,000 as a reward for your experience and expertise.
• Comprehensive Health Coverage
  Medical, dental, and vision plans designed to support you and your family.
  
• Company Paid Health Plan Option
  We fully cover the cost of an employee only high deductible health plan for those who prefer this option.
• 401k with Company Match
  Plan ahead with confidence through employer contributions to your retirement.
• Generous Paid Time Off
  Start with 16 days of PTO beginning on your first day. 
• Paid Holidays
  Includes New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, and Christmas Day.
• Birthday Off
  Celebrate your day your way, on us. This time off can be used anytime during your birthday month.
• Company Vehicle
  Includes a gas card and toll pass so you have what you need for the job.
• Uniforms Provided
  Professional, branded uniforms at no cost to you.
• Daily Overtime Pay
  Overtime eligibility begins after 8 hours worked in a day.
• Team Events and Gatherings
  We value time together, both on and off the job.
• Career Growth and Stability
  Join a respected organization that invests in your development and recognizes your contributions.

Sound like a fit? Reach out to us today.

Full job details below:

Summary:  

This position is focused on resolving and/or troubleshooting problems in a timely, efficient manner, to be available for on-call or after-hours or weekend emergencies, and for performing installation work on an as-needed basis. Duties assigned will be performed in a timely manner to meet all company standards as well as any applicable Federal, State, or Local Codes 

Essential Duties and Responsibilities:

• Diagnose and repair alarm system problems.
• Perform routine service and insulation as assigned (includes replacing detectors, changing flex loops, replacing initiators, replacing manual pull stations, etc.) 
• Interface fire alarm system or monitoring device with HVAC, sprinkler systems, access control units, and elevators.
• Perform routine maintenance and inspection of engineered systems. Including Halon, Industrial Dry Chemical, Clean Agents, and CO2's. Examine systems to locate problems such as loose connections or broken insulation.
• Perform panel replacements when necessary. Mount and fasten control panels, door and window contacts, sensors, etc., and attach electrical and telephone wiring in order to connect components.
• Read/follow blueprints, electrical layouts and building plans. Able to determine materials required for jobs 
• Feed wires/cables through access holes, roof spaces, and cavity walls to reach outlets.
• Keep company issued vehicle clean, neat, and organized. Return unused parts and equipment to the warehouse upon completion of job.
• Encourages a customer-focused attitude within the department and works with staff to resolve customer complaints, warranty issues, and problems with defective materials in a timely manner.
• Ensures that all customer contact with TFEC employees is professional and courteous.
• Meets department revenue goals and strives to never lose money on work performed.
• Interacts with other technicians to provide technical advice and to resolve problems.
• Completes all required paper work such as reports, S.O.'s, change orders, timesheets, etc. thoroughly, accurately, completely, and submits completed paperwork on a daily basis.
• Be available for off-hour emergency service calls and the on-call schedule assigned. 
• Performs other duties as assigned.

Experience and Skills:  

• Required: High School Diploma or Equivalent
• Required: Valid Driver's License and clean driving record 
• NICET highly preferred 
• Working knowledge of different systems, programming, technologies, and interfaces
• Ability to work independently with limited supervision 
• Demonstrate integrity, honesty 
• Mechanical skills and aptitude 
• Proficient in basic computer skills 
• Demonstrate problem-solving skills 
• Strong communication skills (written and verbal). Able to interact with all levels being served 

  Physical Demands:

• Hand-eye Coordination is necessary to operate computers and various pieces of office equipment.
• Regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms.
• Frequently required to stand and talk or hear, walk, sit, climb or balance, stoop, kneel, crouch, or crawl and smell.
• Must be able to climb ladders and work heights.
• Occasionally lift up to fifty (50) pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Regular and Timely Attendance. 
• Must pass initial and random substance abuse tests. 

  Work Environment:  

• Normally works in outside weather conditions, near moving mechanical parts, and in high, precarious places.
• Exposure to wet and humid conditions, airborne particles and confined spaces.

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